Do you accept insurance?

Tricare

I am an in-network provider for Tricare. There is no need for a referral to mental health services through Tricare unless you are active duty military. If this is the case, you can have your PCP refer to my group name: Jeanne Serra Therapy.

At this time, I am not on any other insurance panels, but many insurance companies offer direct reimbursement for out of network providers. If this is the case, I can prepare a “super bill,” which is a detailed outline of services for you to provide to your insurance carrier. If you are interested in learning more about how you may be able to receive reimbursement from your insurance company for counseling sessions, read my how to for out of network benefits.

How to use Out of Network Benefits:

  1. Check your out of network benefits by reviewing your summary of benefits which can usually be found online on your insurance company’s website or within your member information packet. It’s very important to pay attention to your out-of-network deductible, which is the amount of money you will need to pay out of pocket before your insurance coverage kicks in. Co-insurance is the amount of the fee that you are responsible for covering. Initially you will pay the entire service fee upfront and then your insurance company will reimburse you for the remaining amount. Something else to be aware of is whether or not your insurance company has an allowed amount. Some insurance companies will have a cap on the amount of the service fee they are willing to cover, which would result in more out of pocket cost for you.

  2. Contact your insurance provider to verify your benefits: It is very important that you verify your coverage information before your sessions begin. This way you will know exactly what you are responsible for and what you will be reimbursed for by your insurance company. The first piece of information that you will need to find out is how much of your deductible has been met for the year. Specifically you will need to find out what your out of network outpatient mental health deductible is. From here it is important to determine whether or not you will need a referral from an in-network provider in order to see someone who is out of network. And finally it is important to find out what the process is for submitting your claims for reimbursement.

  3. Ask your therapist for a superbill. A superbill is a detailed outline of services for you to provide to your insurance carrier for reimbursement. You can submit this along with your claim to your insurance company or use an app such as better to simplify the process.

Do you offer sliding scale fees?

I offer reduced fees for Open Path members and have a limited number of spaces. To learn more about the Open Path Psychotherapy Collective go to https://openpathcollective.org/open-path-staff/ . If you are in need of these services I am happy to review my availability, put you on my waitlist as needed or refer you to a provider who does.

What are your fees?

  • 120.00 for 50 minute session